Delivery service plan and delivery guarantee measures

Our distribution service solutions are designed to provide efficient and reliable logistics solutions to meet customer needs. Through a series of safeguard measures, we strive to ensure that each customer's shopping experience can achieve the best results. For more information or a specific quote, please feel free to contact us! The following is a service introduction template regarding delivery service plans and delivery guarantee measures:

Delivery service plan
Service scope:
Our delivery services cover major cities across the country and surrounding areas to ensure timely delivery.
Provide cross-border distribution services to meet the needs of international customers.

Delivery method:
Standard Shipping: Available for most orders, usually arrives within 3-5 business days.
Expedited delivery: For orders that require quick delivery, delivery service is provided within 24 hours.
Scheduled delivery: You can choose a specific delivery time according to customer needs.

Order tracking:
Every order can be tracked in real time through our online platform, so customers can know the status of their packages at any time.

Delivery fee:
Establish reasonable charging standards based on delivery distance and order weight, and provide specific activities with free delivery services.
Delivery guarantee measures

Packaging guarantee:
All goods are professionally packaged before shipment to ensure safety during transportation and prevent damage.

Cargo insurance:
For high-value goods, we provide cargo insurance services to protect accidental losses during delivery.

Customer service support:
Provide 24/7 customer service support to promptly answer customer inquiries and handle delivery issues.

Delivery staff training:
All delivery personnel have received professional training to ensure that they have good service awareness and emergency handling capabilities.

Complaint handling mechanism:
Establish a complete complaint handling mechanism to ensure that customers can provide timely feedback and solutions when they encounter problems.